By signing up as a Customer, you are agreeing to the following terms and the Terms and Conditions, which are incorporated by reference.
Additional conditions for specific Service offerings:
For unmanaged Vulnerability Disclosure Programs:
The Services offered to the Customer on the Platform will be charged as per the fees and pricing plans available at https://bugbase.ai/plans (“Plan”) or under an order form executed by the Parties.
In the event that the Customer is paying the Subscription Fees, you choose to avail our Services, you will be billed on a periodic basis (“Billing Cycle”). You agree to Pay to us any fees for the Services availed by you, in accordance with the pricing charges and the payment terms as presented to you on the Platform (“Subscription Fees”). Payment against fees can be made online through credit Card/internet banking/UPI gateway etc. or any mode of payment which is made available to the User in the Platform. The Subscription Fees paid by you is non-refundable, except as provided in these Terms and Conditions.
We reserve the right to alter/modify/suspend/discontinue any terms and conditions associated with the Plan including but not limited to the period, rate, services included in the Plan. Further, we shall give you notice of any change made to the features of the Plan prior to the expiry of your applicable Billing Cycle. We may change the fees charged to you for the Services at any time, provided that, for Services billed on a subscription basis, the change will become effective only at the end of the then-current billing cycle of your Subscription. We will provide you with advance notice of any change in fees.
The Customer may pre-pay the Bounty as lump-sum and the Company will make payments to the Bounty Hunters for each Bounty Program (“Bounty Bin”), at the rates stated in the Program Policy or in case the Customer wishes to alter these rates, at such amounts as communicated by the Customer.
The Company will notify you each time your Bounty Bin balance falls below 15% of the first deposited amount. In order to continue with the Bounty Programs, you will be required to top-up this amount and refill your Bounty Bin. The Company will send you reminders regarding this when your Bounty Bin hits 50% and 25% of its capacity. In case the Bounty Bin is not replenished within 7 days of reaching its 15% limit, the Company will have no choice but to suspend your Bounty Program.
The Company will in addition to the Bounty deduct 10% of the Bounty value or such percentage as set out in the order form executed between the Customer and the Company for each Bounty Program as the bounty facilitation fees and to account for tax and bank transaction fees while paying the Bounty Hunter.
Proof of payment of Bounty for each Bounty Program to each Bounty Hunter as per the directions in the Program Policy will be shared with the Customer within 7 days of the payment to the Bounty Hunter.
The Bounty applicable to a given Bounty Program must be clearly specified in the Program Policy.
If you are aviling the PenTest Program Services The commercials for VAPT vary depending on the size and number of the applications to be tested Please write to us at [email protected] or fill out the form on https://bugbase.ai/demo for a quote.